Skip to main content

We Are Here to Help

 

Help Guide

 

If you need help joining Get Healthy Heights, please use our Help Guide to get you on your way to signing up, editing your profile, creating a Partner Organization or Interest Group and posting content!

 

Instructional Videos

 

If you need help signing up for Get Healthy Heights or need help managing your account watch our instructional videos.

 

In the videos you can learn how to:

 

  • • Join GetHealthyHeights.org as an individual person or as a Partner Organization
  • • Edit your user profile
  • • Post content to the site
  • • Create a Partner Organization or an Interest Group
  • • Manage your Partner Organization or Interest Group
  • • Comment on site content
  • • Like and share content from the site
  • • Communicate with other users

 

Contact Us

 

Contact Get Healthy Heights at gethealthyheights@columbia.edu with any errors, questions, concerns or suggestions. Emails will be answered within 3 business days. See below for some tips when reporting errors.

 

 

Error Reporting:

 

If you are reporting an error, we recommend including the following information so we can be of more help:

 

  • • Describe the error in detail
  • • Note the time when the error occurred
  • • Note the browser and version you are using. If you need help finding your browser version, you can do so here
  • • Include a screen shot of your error. If you need help taking a screen shot, you can find instructions here